dial-legal

Terms of Service

Effective date: 2026-05-26 Last updated: 2026-05-26

These Terms govern your use of the dial app and any related services we offer. By creating an account or using dial, you agree to these Terms. If you don’t agree, please don’t use dial.

We’ve tried to write these plainly. They’re still a contract — but a short one.

1. Who you’re agreeing with

dial is operated by Sixteen Grams, a corporation registered in Ontario, Canada (“dial”, “we”, “us”).

2. Eligibility

To use dial, you must:

• Be at least 16 years old.
• Have the legal capacity to enter this agreement in your jurisdiction. If you don’t have legal capacity (for example, you’re between 16 and the age of majority where you live), you confirm that a parent or guardian has reviewed these Terms with you.

We may close accounts that don’t meet these requirements when we become aware of them.

3. Your account

• You’re responsible for keeping your login credentials secure.
• You’re responsible for activity on your account.
• Provide accurate information when signing up, and keep it up to date.
• Tell us promptly if you suspect someone else is using your account.
• One account per person. Don’t impersonate someone else.

4. Your content

You keep ownership of the content you create in dial — your brews, notes, ratings, photos, and the coffees, roasters, and equipment entries you add. By posting them, you grant dial a worldwide, non-exclusive, royalty-free licence to host, display, distribute, and share them as part of running the app, including:

• Showing them to other dial users (this is a community app — see Section 5).
• Sharing aggregated and coffee-specific analytics with the roaster whose coffee you logged, as described in our Privacy Policy.
• Improving and operating dial (e.g. backups, debugging, abuse prevention, and product analytics as described in our Privacy Policy).

This licence lasts as long as your content is on dial. When you delete your account, your personal content is removed; entries you contributed to shared catalogues (coffees, roasters, equipment) may remain because other users’ brews reference them.

5. Public by default

Most of what you post — brews, ratings, notes, usernames — is visible to other signed-in dial users. dial doesn’t currently offer private brews or hidden profiles. Don’t include anything in your notes you wouldn’t want public.

6. Acceptable use

When using dial, don’t:

• Post unlawful, defamatory, harassing, hateful, or threatening content.
• Impersonate another person, roaster, or business.
• Use dial to harass, dox, or target other users.
• Scrape, mirror, or republish dial’s data at scale without our permission.
• Reverse-engineer, decompile, or interfere with how dial works (except where the law explicitly allows it).
• Use dial to spam, distribute malware, or commit fraud.
• Falsely claim affiliation with a roaster.

We may remove content or close accounts that violate these rules.

7. Roaster admin role

If you’re granted “roaster admin” rights for a roaster, you may edit that roaster’s coffee entries and roaster page. As a roaster admin:

• Edit honestly. Don’t claim attributes (origin, process, variety) you can’t verify.
• Don’t disparage competitors or other roasters in the entries.
• You’re responsible for the content you submit on behalf of the roaster.
• Your admin rights can be revoked if abused.

Edits to coffees and roasters are attributed in our database to the account that made them, so other users and admins can see who last changed an entry. Any current roaster-admin arrangements (for example, sponsored or comped roaster pages) are handled off-platform — dial does not collect any in-app payments today.

We may add a separate paid subscription for roaster features in the future, with its own terms presented at that time.

8. Disclaimers

dial is provided “as is” and “as available”. To the maximum extent permitted by law:

• We make no warranty that dial will be uninterrupted, error-free, or that the data shown (coffees, roasters, brew advice, recipes) is accurate or fit for any particular purpose.
• Brew advice, recipes, and TDS/EY measurements are user-generated or informational. They’re not professional advice. Use your judgment.
• We don’t warrant that user-contributed roaster or coffee information is accurate.

9. Limitation of liability

To the maximum extent permitted by law, dial’s total liability to you for any claim arising out of or relating to dial is limited to the greater of (a) the amount you’ve paid us in the 12 months before the claim, or (b) CAD $50.

We’re not liable for indirect, consequential, incidental, or punitive damages, or for lost profits or data, even if we’ve been advised of the possibility.

Nothing in these Terms limits liability that can’t legally be limited (for example, certain consumer rights under Ontario’s Consumer Protection Act, the EU’s consumer protection laws, or equivalent).

10. Indemnification

You agree to indemnify and hold dial harmless from claims arising from your misuse of dial, your content, or your breach of these Terms — to the extent the claim is caused by your acts or omissions and not by ours.

11. Termination

You can stop using dial at any time. Delete your account in-app under Profile → Delete Account.

We can suspend or close your account if you breach these Terms, if required by law, or if your account has been inactive for a long time. We’ll try to give notice when reasonable, but won’t always be able to.

When your account is deleted, the licence you granted us in Section 4 ends for content tied solely to you, subject to Section 4’s note about contributions to shared catalogues.

12. Purchases (future)

dial is free to use today. We may introduce paid features (such as a roaster subscription) in the future. When we do:

• Purchases will have their own subscription terms presented at the point of purchase.
• You must be 18 or older to make a purchase.
• Purchases made through Apple’s App Store or Google Play are also subject to those platforms’ terms, including their refund policies.

13. Third-party platforms

When you use dial through the App Store, Google Play, or a web browser, you also accept those platforms’ terms. Some of their terms — for example, Apple’s refund handling for in-app purchases — apply on top of ours.

14. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we’ll update the “Effective date” at the top and notify you in the app on your next launch. Continuing to use dial after a change means you accept the updated Terms. If you don’t agree to a change, delete your account.

15. Governing law and disputes

These Terms are governed by the laws of Ontario, Canada, without regard to conflict-of-laws rules. You and dial agree to bring any dispute exclusively in the courts of Ontario, Canada, except where mandatory consumer-protection laws in your jurisdiction give you the right to bring proceedings somewhere else.

If any part of these Terms is found unenforceable, the rest remain in effect.

16. Contact

Questions about these Terms: dial.brews@gmail.com.